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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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FAFO Smith

October 30, 2026

5 out of 5 rating by FAFO Smith
"I highly recommend this company these individuals are amazing"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Rose City. "
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KATHY Neubecker

October 8, 2026

5 out of 5 rating by KATHY Neubecker
"I have been with Christi Neubecker State Farm Agency for many years and would not go any where else! I have multiple policies with them including my house, car and life insurance and I love working with Stephenie. I trust her completely with all of my insurance needs! There's no hesitation when it comes to making changes to my policies and it's done, just like that! They have a great team there and I highly recommend them!"
We responded:
"Thank you so much for the 5 stars, KATHY! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Tonia Moses

October 6, 2026

5 out of 5 rating by Tonia Moses
"I just love Stephanie at Christi Neubecker at State Farm in Rose City. She is always so helpful with any need i have. She is very knowledgeable about her job and explains everything to me in way that I can understand. Been with them for over 20 years."
We responded:
"Thank you so much for the 5 stars, Tonia! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Barbara Russo

October 6, 2026

5 out of 5 rating by Barbara Russo
"Thee best office of girl's around. They get our jobs done! Sharon who answers the phone.....you rock!!! I love you gals!!!"
We responded:
"Thanks so much for the amazing review, Barbara! We really appreciate your support here in Rose City. Just reach out anytime if you need us - we’re here for you. "
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Dianne Charles

September 30, 2026

5 out of 5 rating by Dianne Charles
"I get very fast and exceptional service. I just love I just love the way that Christi gets things done with her usual caring and sweet personality. Always a joy and a pleasure to do business with her and State Farm."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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elmedina gozic

September 30, 2026

5 out of 5 rating by elmedina gozic
"I don’t know how I can say for one person and not to mention another Sharon July Stephany and Christine they are all so good professional and absolutely wonderful and amazing people"
We responded:
"Thank you for the 5-star review of Christi Neubecker’s team - we really appreciate your kind words! "
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Ken Kardell

September 2, 2026

5 out of 5 rating by Ken Kardell
"Paige was super helpful and professional. I would recommend you reach out to them for your insurance needs."
We responded:
"Thanks so much for the amazing review, Ken! We really appreciate your support here in Rose City. Just reach out anytime if you need us - we’re here for you. "
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Kristin Keen

August 31, 2026

5 out of 5 rating by Kristin Keen
"The ladies are beyond phenomenal. Anytime I have an issue they answer the phone FIRST RING. I’ve never had a business answer and help out like they do. You’re doing great ladies keep it up"
We responded:
"Thank you so much for the 5 stars, Kristin! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Dakota

August 26, 2026

5 out of 5 rating by Dakota
"Absolutely appreciate Christi and her efforts to give me the best price possible. She knows her business, as does her very kind and well-prepared staff. I've been with this company for many years and look forward to many more."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Cindy Nichols

August 25, 2026

5 out of 5 rating by Cindy Nichols
"Like family just a call away so friendly and resourceful Always"
We responded:
"Thanks so much for the great review! We’re so happy you love working with our office and appreciate your business!!! "
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Bill Miller

August 21, 2026

5 out of 5 rating by Bill Miller
"Christi has been very helpful in making my withdrawals from my roth ira. Looking forward to doing more business in the future."
We responded:
"Wow - thank you for the amazing 5-star review Bill! It means a lot to our team here in Rose City to know you had such a great experience with us. "
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Crazy Granny

June 1, 2026

5 out of 5 rating by Crazy Granny
"Stephanie was awesome! I am so glad to be back with state farm."
We responded:
"Thank you for your review! We appreciate the time you took to give us such a great rating! It's great to know that we were able to provide you with the highest levels of service. Our goal will always be to provide the best experience, and we love knowing yours was no different. It was a pleasure to serve you, and we are glad you are here too!"
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Andrew Lang

June 1, 2026

5 out of 5 rating by Andrew Lang
"Staff provided accurate information to allow me to determine that their prices and coverage were reasonable. Very helpful."
We responded:
"Hi Andrew, Thanks for the great review! We are happy to read that our team has been able to provide exceptional service for you. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Look forward to talking to you again soon!"
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Jack Bennett

March 11, 2026

5 out of 5 rating by Jack Bennett
"This is by far the best insurance company I have ever dealt with, had them for years never a problem. Christi helped me out when no other place would."
We responded:
"Thank you so much for your kind words and loyalty over the years! We're thrilled to hear that we were able to assist you when others couldn't. Providing exceptional service is our top priority, and your feedback means a lot to us. We look forward to continuing to serve you!"
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Tyler Irelan

February 3, 2026

5 out of 5 rating by Tyler Irelan
"Very punctual! Appreciate you guys helping me out when time was an issue for me. I appreciate the response time! State farm is the best and these local ladies took care of me in every possible way. Highly recommend."
We responded:
"Thank you so much for your review! We do work to provide timely service with the right coverage for your household! "
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Kent Climer

December 18, 2025

5 out of 5 rating by Kent Climer
"Made an appointment to review coverages got right in at appointment time. Christi went over all our coverages and discussed what changes we might want to make to enhance our coverages. Everyone at the office was very nice and professional."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Nicole Spicer

October 24, 2025

5 out of 5 rating by Nicole Spicer
"Amazing customer service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Anas Treasures

October 21, 2025

5 out of 5 rating by Anas Treasures
"Always helpful!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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bryan umphrey

October 8, 2025

5 out of 5 rating by bryan umphrey
"Christi has been wonderful since our first meeting. She's very knowledgeable and always takes time to answer our questions. We would recommend her to anyone!👍"
We responded:
"Thank you very much for sharing such a positive review! We are delighted to hear that from your very first meeting, you felt supported by the knowledgeable and attentive service provided. Taking the time to thoroughly answer all your questions is something we pride ourselves on, and it's wonderful to know that this made a difference for you. Your recommendation means a great deal to us, and we look forward to continuing to provide you with exceptional assistance in the future!"
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Ellison Valente

September 11, 2025

5 out of 5 rating by Ellison Valente
"Attentive, trustworthy, and kind individual! 😊"
We responded:
"Thank you for your wonderful feedback! We’re so glad you had a positive experience and felt well cared for. Our mission is always to provide compassionate service while protecting those we love, and your support truly means a lot to us. We look forward to continuing to serve you with the same dedication and care! 😊"
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Stacy Sheltrown

September 4, 2025

5 out of 5 rating by Stacy Sheltrown
"Amazing agent! Very helpful and kind!"
We responded:
"Thank you so much for your wonderful review! We’re delighted to hear that you found our agent to be both helpful and kind. Providing exceptional service and support is our top priority, and it’s always rewarding to know our efforts have made a positive impact. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We truly appreciate your feedback and look forward to working with you again!"
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Chris Ott

September 3, 2025

5 out of 5 rating by Chris Ott
"Very fast and effective customer service! Thank you Stephenie!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Stephenie provided you with fast and effective customer service. We appreciate your feedback and look forward to assisting you again!"
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Joy Willis

September 3, 2025

5 out of 5 rating by Joy Willis
"My agent is awesome they are always available or just a quick call back away. They are great at saving me money and always happy to help."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Grant Paulson

August 5, 2025

5 out of 5 rating by Grant Paulson
"Christi provided very helpful advice when I had an insurance question, couldn't recommend her more. Thanks again!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Matt Thomson

April 23, 2025

5 out of 5 rating by Matt Thomson
"Thanks Christi!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."